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Privacy Policy – MrHevia Media
Last updated: November 4, 2026

MrHevia Media ("we", "us") provides real estate photography and video services in San Antonio, Texas. This policy explains how we handle your information.

Information we collect. We collect the information you give us when you book, call, text or email us: your name, phone number, email address, property address, and the details of your order and messages.

How we use it. We use this information only to schedule and deliver our services, answer your questions, send booking and delivery updates, and process payments. We may use automated tools, including AI assistants, to help organize and draft replies to your messages.

Text messages. If you text us or provide your phone number, we may send you messages about your appointments and orders. Message and data rates may apply. Reply STOP to opt out at any time.

Sharing. We do not sell your personal information. We share it only with service providers that help us run our business (such as scheduling, messaging, email and payment platforms), and only as needed to provide our services or when required by law.

Google data. Our internal tools may access our own Google Drive files to support our customer service. We do not use Google user data for advertising, and we do not share it with third parties except as required to provide this functionality.

Security and retention. We take reasonable measures to protect your information and keep it only as long as needed for business and legal purposes.

Your choices. You may ask us to access, update or delete your information by contacting us.

Contact. [email protected]